Case Study: Procurement (Technology)

The Customer

Global Wireless Telecommunication Company

The Challenge

• Introduce 2 new turnkey Value Added Reseller (VAR) programs to manage forward logistics, functional testing, and inbound QC of consumer devices and accessories from 6 different OEM produced worldwide for the Midwest and West regions.
• Timely inspection of inbound devices according to specific end-customer order, reduce RMA inventory levels

Results Delivered

• Reduced Reverse Logistics Order Cycle Time & Overall Costs
• Reduced RMA Handling/Waste
• Streamlined Supply Chain/Single Contact